we ship to USA and Puerto Rico via UPS direct from suppliers warehouse. This provides fast shipping without the added cost of expedited shipping. free shipping to the lower 48 states on on orders $495.00 and up.some exclusions and exceptions apply.

back order policy
Parts ordered that are on back order will be refunded immediately.
If there is a replacement part available we will notify you and get your approval before substituting a replacement part.Any difference in cost will be refunded or collected before order is shipped.
we will notify you by email when a back ordered part becomes available so you can reorder if necessary.

Returns for reasons other than damage in shipment. you must contact Justpanhead.com and request a return authorization. No parts will be accepted for return without a return authorization.

If you receive a wrong part. If you receive a part that is not the part number you ordered. JPC will issue a full refund.

If you receive a part that has a factory defect.  you will receive a full refund. (this does not include shipping damage).

If you order the wrong part. If you order a part and you receive the part you ordered but it is not the right application and you want to return it. JPC will refund your purchase amount minus shipping and restocking fees.
restocking fees vary. JPC will refund the total amount the distributor credits us for the part.

International shipping
For orders shipping outside of the USA, Puerto Rico, Alaska and Hawaii please use. SHIPITO. USA ADDRESS AND PACKAGE FORWARDING. Economical shipping! free account!

shipping methods
All orders are shipped by United Parcel Service (UPS) with the following exceptions:
Items over 150 lbs Bike Kits and Long Block, short blocks which are shipped as freight by truck.
Shipping to lower 48 states delivers in 3-5 business days.

flat rate-lower 48 states
$7.95 $0-$99.99 free $100.00 up unlimited number of items up to cart limit(150-lbs)
Items that require additional shipping changes per item
long blocks $125.00
short blocks $50.00
bike lifts $50.00
Fairings $50.00
Frames $50.00
Bike Kits $75.00
oversize $30.00

HI AK PR exclusions
We do not ship freight,or hazardous items to these locations.
includes long blocks, short blocks, bike lifts, oils and chemicals.

HI AK PR flat rate
$49.00 unlimited number of items up to cart limit(150-lbs)
Items that require additional shipping chages per item
Bike Lifts s $50.00
Fairings $50.00
Frames $50.00
Bike Kits $75.00
oversize $30.00

All ground shipments that are less than 30 lbs. and measure over 84” in length and girth
will have freight charges equal to 30 lbs. Many times this is the case for
seats, exhaust systems and tires.

Oversize Items: weight less than 30 pounds and have a dimensional weight of 30 pounds.

Dimensional Weight is determined by multiplying length x width x height, then dividing by 166.
If this the dimensional is greater than the actual weight of the package you will charged for
that weight.
fenders. handle bars.gas tanks. exhaust, highway bars, seats,tires wheels, fork slider assembly’s ,highway bars.


Orders returned or refused will be put back in stock with a minimum 30% restocking charge . when received unused in original packaging balance will be refunded.

Justpanhead.com will not accept freight damaged merchandise for credit or account adjustment. Should you receive merchandise which is damaged in transit, the following procedures must be adhered to:
Keep all cartons, packaging and damaged products.
Make a notation on the delivery receipt before the delivering carrier leaves premises and retain a copy thereof.
Notify Justpanhead.com immediately.
Notify delivering carrier’s claims department immediately in settling claim. Justpanhead.com will assist in providing any documentation required to settle the claim.
If there is concealed damage, the delivering carrier must be notified within 24 hours. Ownership of the merchandise transfers at the F.O.B. shipping point. Therefore, claims for lost or damaged merchandise must be originated by recipient and are required to be made to the delivering carrier,not
Justpanhead.com. Justpanhead.com must be informed immediately when loss or damage claim occurs.